Teams Direct Routing empowers businesses to leverage their existing PBX with Microsoft Teams. That enables seamless connectivity and enhances the overall employee experience. IT administrators play a crucial role in configuring Direct Routing, ensuring frictionless integration and optimal performance. Firstly, assess your current infrastructure

Direct Routing for Microsoft Teams provides a way to seamlessly link your existing phone system with the power of Teams. This means you can make and receive calls directly through the Teams client, eliminating the need for separate devices. With Direct Routing, you get all features of Teams calling, such as call routing, voicemail transcription, an